Refund Policy

Returns
We accept returns within 14 days of delivery for unworn, unwashed merchandise in its original condition. If 14 days have gone by since your purchase, unfortunately, we can’t offer a refund or exchange.

Exchanges
If you need a different size, send us an email at info@liveeq.com and we’ll do our best to help—subject to product availability.

Non-returnable items
All sale items, gift cards, and limited-edition drops are final sale and cannot be returned or exchanged.

Refunds
Once we receive your return, we’ll inspect it and notify you. If approved, your refund will be processed back to your original payment method within 5–7 business days.

Shipping
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect. We recommend using a trackable shipping service.

Terms of Service

By using our site or placing an order, you agree to the following:

1. Products & Availability
   All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

2. Pricing & Payment
   Prices are listed in USD and are subject to change. Payment is due at checkout via accepted payment methods.

3. Shipping & Delivery
   We aim to ship orders within 5-10 business days. Delivery times may vary depending on your location and shipping method selected.

4. Intellectual Property
   All content on this site—including images, text, and branding—is owned by LiveEQ and may not be reproduced without permission.

5. Limitation of Liability
   We’re not liable for damages resulting from the use or misuse of our products. Always follow product care instructions.

6. Privacy
   We respect your privacy and only use your information to fulfill your order and improve your experience. 

7. Changes
   We may update these terms at any time. Continued use of the site means you accept any changes.